Shane Green


As President & Founder of SGEi, Shane Green collaborates with client's c-level executives to craft customer experience and employee engagement strategies to support brand promises. He leads SGEi's team of operations, human resource, and training professionals: together, they inspire brands to deliver exceptional internal and external experiences that create brand advocates and loyal customers. Prior to founding SGEi, Shane consulted for The Ritz-Carlton, where his foundation for understanding customer and employee dynamics was fostered. Since then his work with many of the finest hotels in the world, and well-known brands like BMW, NetJets, the NBA, Le Frak, Cisco Systems, and Christy…