Vicki Hess


Vicki Hess, RN, MS, Certified Speaking Professional, is your go-to resource for positively impacting employee engagement in healthcare. Her unique views on patient & employee engagement are evidence-based, relatable and real world. Organizations that implement VickiÕs ideas experience increased productivity, safety, quality, retention, client satisfaction, creativity and more. As a keynote speaker, trainer, consultant and author of 4 books; Vicki inspires clients to take action by sharing high impact, easy to implement ideas that transform the way people work. As a cancer survivor and victim of a surgical mistake she brings the voice of the patient into her programs. Vicki holds …