>Susan Mazza is a Business Coach, Change Agent and Motivational Speaker who works with leaders and their teams to transform their performance, relationships and work environment from acceptable to exceptional. Susan was named one of the Top 100 Thought Leaders by Trust Across America/Trust Around the World in 2013/2015, among the Top 100 Leadership Speakers in 2014 and a 2015 Top 50 Leadership Innovator in Inc. Magazine. She is known for her ability to bring clarity to complex issues, as well as for supporting leaders in building the bridge from theory and ideas to effective action and results. With a passion for unleashing the human spirit at work, Susan has cultivated a culture of leadership and accountability in a diversity of organizations both large and small around the world for over 25 years. As a master facilitator she has also developed innovative methodologies that transform dysfunctional groups into collaborative teams. A former IT professional Susan leverages her project management, as well as business systems and process expertise in her pragmatic approach to leading change worldwide. Co-author of The Character-Based Leader: Instigating a Revolution of Leadership One Person at a Time and Energize Your Leadership, Susan is also the founder of the highly acclaimed blog RandomActsofLeadership.com where she writes about the simple yet powerful acts of every day leadership. Her blog has been named among the top 50 Leadership Blogs.