Kim Scott is the author of the NYT and WSJ best-selling book Radical Candor: Be A Kick-Ass Boss Without Losing Your Humanity. She has built her management career around creating bullshit-free zones where people can do the best work of their lives and love what they do.

As a long time director at Google, leading AdSense, YouTube and Doubleclick Online Sales and Operations, she was known for her ability to generate billions of dollars in revenue from millions of small customers while keeping her team happy and margins high. She then became a member of the faculty at Apple University, developing the course “Managing at Apple.” Kim has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies.

Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, Kim worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund.

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Radical Candor: The Secret To Being A Great Boss

Kim Scott

To be a great boss and create high-performing, happy teams, the single most important thing you can do is focus on feedback: giving it, receiving it, and encouraging it. Radical Candor is a simple framework developed to help you build a culture of great feedback.

Radical Candor is the ability to give feedback in a way that challenges people directly and shows you care about them personally. It will help you and all the people you work with do the best work of your careers and build stronger working relationships. Radical Candor really just means, “say what you think.” But people rarely do this. Why is it so rare that such a simple thing feels radical?

Radical Candor gives your organization concepts, vocabulary, and tactics you can put into practice immediately.

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