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Stop Losing Your Cool at Work
You hear it all the time: “They make me so mad.” In reality no one can make you mad; this is a normal reaction that’s part of our internal wiring. In this presentation Best Selling Author shared his insights on Developing your Emotional Intelligence. Once leaders lose their cool, it has lasting effects on employee engagement, satisfaction, productivity, and the customer experience. Discuss with Chris the importance of developing Emotional Intelligence.
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